Repairs and Maintenance Coordinator

We are seeking a proactive and highly organized Maintenance Coordinator to join our client maintenance operations team in Billericay.

This is a key role responsible for ensuring all planned and reactive maintenance tasks are accurately tracked, updated, and completed within agreed timeframes. You will play a vital part in improving workflow efficiency, supporting engineers, and maintaining accurate records for operational and financial reporting.

Key Responsibilities

• Maintain and update the Work in Progress (WIP) register for all planned and reactive maintenance jobs.
• Track job progression from scheduling to completion, ensuring engineers and contractors meet SLAs.
• Liaise daily with engineers, supervisors, and subcontractors to obtain status updates.
• Prioritise and coordinate outstanding works to support the scheduling and dispatch teams.
• Ensure all job sheets, compliance documentation, permits, and remedial reports are completed before closing tasks.
• Support month-end processes by validating WIP data and preparing reports for invoicing.
• Maintain accurate records within the CAFM system and support data audits.
• Escalate delays, risks, or repeat issues to management for intervention.

About You

• Experience within the maintenance, FM, engineering, or repairs industry (helpdesk, scheduling, coordination, or administration roles beneficial).
• Strong organisational skills with excellent attention to detail.
• Confident communicator able to work effectively with engineers, contractors, and internal teams.
• Proficient in Microsoft Office, particularly Excel.
• Experience using CAFM systems is desirable.
• Ability to work under pressure and manage multiple priorities.

What We Offer

• Competitive salary and benefits package
• Supportive and collaborative team
• Opportunities for career development within the maintenance and FM sector
• A role where you directly contribute to service delivery performance and compliance